We understand how important premium shipping is to each of the customers, so we always commit ourselves to optimize the logistic system making everyone enjoy the shopping journey in Elechomes.
Before you make a purchase, you had better read the shipping terms below carefully. It would be helpful if you want to know how long will it take for the package to arrive or control your best delivery time without delay.
1. Do you have international shipping?
The delivery scope on Elechomes website covers the US currently. For more details, please check the “Shipping Method’’.
2. When will my order ship?
We will process your order as soon as we receive it, which takes less than 24 hours (the weekend will be delayed to the working day). At that time, you can email us (email@example.com) if you need to cancel the order or change the delivery address.
3. How will my delivery be shipped?
If the delivery address is in the US, we will ship from the local warehouse and you can receive the package within 2-7 business days (based on your location).
4. How to track my order?
You can track your order on our website in 1-4 working days after your purchase.
Sign in to your account→My Profile→My Orders→Find the specific order you want to track→Click the “Track” button next to the tracking number
Shipping & Delivery
*The actual shipping times may vary due to variable customs clearance times, inclement weather, public holidays, or other force majeure factors. If you have not received your package based on the above estimates, please kindly contact us at firstname.lastname@example.org.
*Sometimes it may take 2 days for the courier to update the tracking number and shipping info on the system. If the information has not appeared on the courier's website, please try again after 24 hours.