Cool & warm mist humidifier: stay comfortable with both cool and warm mist settings.
Top filling & no leakage.
Extra-large capacity: equipped with a 5.5L large water tank.
The output can reach 600 ml/h for areas up to 755 sq.ft.(Higher humidity setting will affect working time.)
Intelligent humidity monitor show on LED panel.
Worry-free 18-month warranty.
Keeping home humidity between 40 and 60 percent is likely the sweet spot for reducing flu risks ( News From Consumerreports).
5.5L SH8820 Humidifier (White)
10.4 x 7.2 x 12 inches
Up to 55 Hours
Item model number
Essential oil Compatible
Cool & Warm Mist
Essential Oil Tray
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The device doesn’t work or shuts down abnormally?
The device is not plugged in, Please plugin and start the device.
The mist has a strange smell?
① The machine is brand new, remove the humidifier from the packaging and let it sit in a well- ventilated area for 12 hours. ② The water in the tank is dirty, empty the tank and pour in clean water.
The humidifier makes an odd noise?
① There is not enough water in the tank, pour more water into the tank. ② The device has been placed on an uneven surface, operate the device on a sturdy level surface.
Mist is emitting from the sides of the nozzle?
The mist nozzle is too dry, Soak the mist nozzle in water for a few minutes. After 30 minutes it will return to normal operation.
The water tank leaks?
Do not add essential oil to the water tank.
The mist leaves white marks on the furniture?
The hardness of water is too high, pour distilled or purified water into the water tank.
The mist wets the floor?
The humidifier is placed directly on the ground or in a low position, therefore the vapor does not have enough time to evaporate. It is recommended to place the humidifier on a table or chair in a higher position to allow more time to evaporate.
The humidifier stops working after cleaning?
Water may have entered the air channel, follow the cleaning instructions in the user manual to prevent water from entering the air channel.
The remote doesn't work?
The plastic insulation sheet isn't removed from the battery compartment, remove the plastic insulation sheet from the battery compartment.
The fan is audible after turning off the device?
The fan will continue to run 3 minutes after powering off the unit in order to dry the air channel and prevent the growth of harmful bacteria and fungi. The fan will automatically stop after 3 minutes.
The device stops working and "001" is displayed on the LED screen?
The abnormal working temperature of the PTC heater. Unplug the device and clean the water box and PTC heater after the water temperature gets down.
The device stops working and "002" is displayed on the LED screen?
The abnormal working temperature of the atomizing plate. Unplug the device and clean the water box and atomizing plate after the water temperature gets down.
There is no wind and mist or "003" is displayed on the LED screen?
① The device has not been plugged in. Plug the cord into an outlet. ② The device has not been turned on. Press the ON/OFF button to start the device. ③ There is a foreign matter on the atomizing plate. Clear away the foreign matter. ④ There is a foreign matter on mist nozzle. Clear away the foreign matter. ⑤ The water level in the water box is too high; Unplug the device and make sure the water tank cover is covered in right place and the water level in the water box is not too high; Pour out the water and refill the water tank under the guide of the user manual. ⑥ There is not enough water in the tank. Pour more water into the tank.
"Err" is displayed on the LED screen?
① Water shortage. Fill more water into the water tank. ② Water level sensor gets stuck by foreign matter (see the "diagram section" No.18) or The float ball gets stuck by foreign matter(see the "diagram section" No.19), Check whether there is a foreign matter in the water box. ③ The water tank is not installed correctly. Reinstall the water tank.
The warm mist doesn't work?
Sleep mode is set. The humidifier won't emit the warm mist in sleep mode. Reset to other working modes.
There is no warm mist after pressing the heating button?
The activation time of the heating function is not long enough. Make sure the heating function is on, then check the mist 1.5 hours later.
Does the mist leave white marks on the furniture?
①The hardness of water is too high, pour distilled or purified water into the water tank. ②Please use the dedicated filter of Elechomes UC5501 humidifier. (This filter is available on amazon. Just search ELECHOMES and buy it).
Does the water tank leaks?
① Do not add essential oil to the water tank. ② The cap of the water tank is not installed correctly. Reinstall the water tank.